Request deletion of your Postsie data
This page provides a manual email request and status process. It does not reveal whether an email address has an account or expose account or request status.
Request and status process
Email the privacy team
Email the privacy team from your Postsie account email at privacy@postsie.com and clearly request account-data deletion.
Complete identity verification
Complete proportionate identity verification if requested. Never share your password, OAuth token, or card number; Postsie will not ask for them.
Receive an acknowledgement and reference
Receive an acknowledgement within five business days. The acknowledgement includes a reference for later correspondence.
Request status by reply
Reply to that acknowledgement with the reference to request status. There is no public status lookup.
Receive the completed response
Receive a completed response within one month unless a lawful extension is explained to you.
Technical deletion sequence
Once a verified request is accepted and the applicable data and workflows exist, the technical sequence is designed as follows.
Immediately
Access is disabled, sessions are invalidated, Meta credentials are revoked, subscription cancellation is initiated, and queued work is stopped.
Within 24 hours
Active database rows and active media are removed.
Within 7 days
Remaining object-storage copies are removed.
Within 30 days
Encrypted backups containing deleted data expire.
Records that can remain
Legally required financial records and approved anonymised audit records may remain only for their applicable legal or approved retention periods.
Deferred self-service and Meta workflows
A future authenticated self-service settings flow and a future Meta deletion callback will use the same deletion service only when those operational workflows ship. Neither workflow is available today.